About the Machines
HOW DOES THE MACHINE WORK?
The NESCAFÉ® Dolce Gusto® machine pumps water into its capsules at up to maximum 15 bar pump pressure. The high pressure and the capsule design, deliver an even distribution of pressure to extract the coffee’s full flavour.
The system uses a pump pressure similar to that of professional machines, while coffee percolators operate at one bar of pressure (normal atmospheric pressure).
The system uses a pump pressure similar to that of professional machines, while coffee percolators operate at one bar of pressure (normal atmospheric pressure).
WHAT DOES DESCALING DO TO MY MACHINE?
Over time, limescale slows water flow, reduces the capacity and could reduce the effectiveness of heating the water used to make your drinks.
Descaling every 3-4 months gets rid of the build-up of limescale, keeping water flow fast and pump pressure high. Click here to see how to descale and get some great tips on taking care of your machine.
Descaling every 3-4 months gets rid of the build-up of limescale, keeping water flow fast and pump pressure high. Click here to see how to descale and get some great tips on taking care of your machine.
HOW DO I DESCALE A NESCAFÉ DOLCE GUSTO MACHINE?
**PLEASE NOTE** We recommend soaking your capsule holder in the made-up descaling solution for 30 minutes. You can then use the same solution to descale your machine. Click here for a simple video to show you how to descale your machine or read the instructions below:
Setting up for descaling
1. Make up descaling solution as per manufacturer‘s instructions and then fill water tank with solution
2. Insert empty capsule holder into machine and place jug underneath.
Descaling
1. Press the on/off button and hold in for 5 seconds until it flashes green
2. Please note the on/off switch will continue to flash green throughout the descaling process
3. Switch the lever to the hot position until half of the solution has passed through the machine
4. Switch the lever to the middle position and leave for 5 minutes
5. Switch the lever to the cold position until the remainder of the liquid has passed through the machine
6. Switch the lever to the middle position and leave for 5 minutes
Rinsing
1. Rinse and fill water tank with 1 litre of fresh water and replace jug underneath
2. Switch the lever to the hot position until half of the solution has passed through the machine (half a litre)
3. Switch the lever to the cold position until the remainder of the liquid has passed through the machine
4. Switch the lever to the middle position and turn your machine off. This will take the machine out of descaling mode.
5. Wipe your machine with a dry clean cloth
Future use
1. Turn machine on by quickly pressing on/off switch
2. Descale your machine every 3-4 months
Setting up for descaling
1. Make up descaling solution as per manufacturer‘s instructions and then fill water tank with solution
2. Insert empty capsule holder into machine and place jug underneath.
Descaling
1. Press the on/off button and hold in for 5 seconds until it flashes green
2. Please note the on/off switch will continue to flash green throughout the descaling process
3. Switch the lever to the hot position until half of the solution has passed through the machine
4. Switch the lever to the middle position and leave for 5 minutes
5. Switch the lever to the cold position until the remainder of the liquid has passed through the machine
6. Switch the lever to the middle position and leave for 5 minutes
Rinsing
1. Rinse and fill water tank with 1 litre of fresh water and replace jug underneath
2. Switch the lever to the hot position until half of the solution has passed through the machine (half a litre)
3. Switch the lever to the cold position until the remainder of the liquid has passed through the machine
4. Switch the lever to the middle position and turn your machine off. This will take the machine out of descaling mode.
5. Wipe your machine with a dry clean cloth
Future use
1. Turn machine on by quickly pressing on/off switch
2. Descale your machine every 3-4 months
MY MACHINE HAS STOPPED WORKING
If your machine was exchanged through the Nestlé Collect Loyalty Scheme with points, you may be able to bring your machine for servicing/ repairs at the Nestlé Collect Consumer Center, Pantar Road, Lija.
If your machine does not have a warranty, you may bring it to Miller House, Triq l-Esportaturi, Mriehel, for servicing and repairs.
If your machine was bought elsewhere, please return it to the original seller/ retailer.
For further information on Dolce Gusto machines please call our agent Miller Distributors on +356 23667243.
Where can I find the full range of machines that you are offering?
You can click here to find out which NESCAFÉ Dolce Gusto machines our agent Miller Distributors has currently available. For more information, please call Miller Distributors +356 23667243.
